How to Renew Your Hosting Plan with Us Print

How to Renew Your Hosting Plan with Us

Renewing your hosting plan is an essential step to ensure your website remains active and accessible without interruptions. At Reseller City Limited, we’ve made the renewal process straightforward and hassle-free. Follow this guide to renew your hosting plan quickly.

Step 1: Log in to Your Client Portal

1. Visit our client portal at https://portal.resellercity.net.
2. Enter your username and password to access your account. If you’ve forgotten your login details, click “Forgot Password” to reset them.

Step 2: Navigate to Your Services

1. Once logged in, click on the Services tab from your dashboard.
2. Locate the hosting plan you wish to renew. You’ll see a list of all active and expired services under your account.
3. If your plan is nearing expiration or has expired, it will display a notification or status indicating it needs renewal.

Step 3: Select Renewal Option

1. Click on the Renew button next to your hosting plan.
2. Choose the renewal duration that suits your needs (e.g., 1 month, 6 months, 1 year, or more). Longer durations often come with discounts.

Step 4: Review Your Order

1. Confirm the details of your renewal, including the cost and duration.
2. If you have a coupon code, enter it at this stage to apply any discounts.
3. Click Continue to proceed to the payment section.

Step 5: Complete Payment

1. Select your preferred payment method from the available options. We accept:
   • Credit/Debit Cards
   • Mobile Money (e.g., M-Pesa)
   • Bank Transfers
2. Follow the instructions to complete your payment securely.
3. Once the payment is successful, you’ll receive a confirmation email with your receipt.

Step 6: Verify Renewal

1. After payment, go back to the Services section of your client portal.
2. Ensure your hosting plan status now shows as “Active.”
3. Check your email for confirmation of the renewal and any updated service details.

Why Renew on Time?

• Avoid Downtime: Renewing before expiration ensures uninterrupted access to your website and email services.
• Retain Domain Connection: If your hosting expires, your domain might lose its connection, causing delays.
• Save Money: Take advantage of early renewal discounts or longer-term plans for better value.

Need Assistance?

If you encounter any issues during the renewal process or have questions about your hosting plan, our support team is here to help. Contact us at support@resellercity.net or call 0714401000 for prompt assistance.

Renew your hosting plan today and keep your online presence active without interruptions. Thank you for choosing Reseller City Limited!